Whether AI Will Replace Writing

"Will Artificial Intelligence Kill College Writing?" asks a professor in The Chronicle of Higher Education. Micah Mattix gives what I think is a thoughtful response: "This is one of the problems with teaching writing exclusively as a tool. Most tools are replaceable. But I don’t think writing—real writing—is in any danger of being replaced by … Continue reading Whether AI Will Replace Writing

Do Attractive Documents Work Better?

Design expert Donald Norman has written that when people are anxious, they narrow their thought processes. Conversely when people are happy, they become more creative and imaginative at solving problems. If this is true, it means that one of the best things a technical writer can do is create beautiful content that moves readers to a happier, more adaptive emotional state. Or so I contend.