For technical writers, content reuse it a great idea---but way more difficult in practice than it sounds. Here are some of my practical suggestions on how to do it in a sustainable way, based on my years of experience implementing it with tools like Confluence and Madcap Flare.
Tag: technical editing
Resources on How Technical Writers Can Support Sales
I just published an article on how documentation can enable sales. Here's an annotated list of the resources I used in my research.