The Impact of ChatGPT on Technical Writing

February 7, 2023March 10, 2023 ~ Richard Rabil, Jr. ~ 1 Comment

The Write the Docs Newsletter (February 2023) has a thoughtful section on whether or not ChatGPT will replace the role of the technical writer: "ChatGPT is a new conversational AI tool that has been making waves in the tech community for its impressively human responses and wide-ranging capabilities. There’s been a lot of discussion – … Continue reading The Impact of ChatGPT on Technical Writing

Best Practices for Content Reuse

April 20, 2020March 15, 2023 ~ Richard Rabil, Jr.

For technical writers, content reuse it a great idea---but way more difficult in practice than it sounds. Here are some of my practical suggestions on how to do it in a sustainable way, based on my years of experience implementing it with tools like Confluence and Madcap Flare.

Resources on How Technical Writers Can Support Sales

May 30, 2019May 30, 2019 ~ Richard Rabil, Jr. ~ 1 Comment

I just published an article on how documentation can enable sales. Here's an annotated list of the resources I used in my research.