Technical writers usually think of their job in functional terms: to help end users know or do something. Creating beautiful content is typically not seen as a core part of the equation. But what if technical writers thought of themselves as artists whose aim is to create a thing of beauty? Isn't that, in the end, what makes for a good user experience?
Tag: professional writing
Best Practices for Content Reuse
For technical writers, content reuse it a great idea---but way more difficult in practice than it sounds. Here are some of my practical suggestions on how to do it in a sustainable way, based on my years of experience implementing it with tools like Confluence and Madcap Flare.