Tag: knowledge management

Resources on How Technical Writers Can Support Sales

May 30, 2019May 30, 2019 ~ Richard Rabil, Jr. ~ 1 Comment

I just published an article on how documentation can enable sales. Here's an annotated list of the resources I used in my research.

My Article from STC Intercom: A Cost-Free Method of Archiving Wiki Pages in Confluence

January 29, 2019February 5, 2019 ~ Richard Rabil, Jr.

Of all the boring subjects in the world, page archiving has got to be the most boring one of all. But for organizations whose content starts getting out of control, it's a critical problem to solve. Here's how my team tackled it in a low-cost way.