For technical writers, content reuse it a great idea---but way more difficult in practice than it sounds. Here are some of my practical suggestions on how to do it in a sustainable way, based on my years of experience implementing it with tools like Confluence and Madcap Flare.
I just published an article on how documentation can enable sales. Here's an annotated list of the resources I used in my research.
Of all the boring subjects in the world, page archiving has got to be the most boring one of all. But for organizations whose content starts getting out of control, it's a critical problem to solve. Here's how my team tackled it in a low-cost way.